Video
Watch Lorework
Tenants and landlords chat in, Lorework sends information out by SMS, and staff approve before anything is sent.
The call in the film is an example.
Read the transcript
Every business has the jobs that never stop.
The 6pm email.
The Friday call.
Meet Lore.
It reads its own inbox.
Tell Lore how to handle the mail,
and it keeps your version.
It drafts the reply and waits.
You add a line and approve.
It works in the systems you already use —
on its own screen.
With sending on, a tenant email comes in, and Lore replies on its own.
It apologises, and says new times will follow once the manager confirms.
And when you'd rather just ask…
Call Lore on a UK number, or talk in the app.
You: Hi Lore.
You: What repairs are still open at 14 Thistle Example Street?
Lore: For the 2F1 flat, a boiler not heating water.
Lore can also take calls from your customers,
and make sure they get the latest info.
Tenant: Hi,
Tenant: I'm calling about the repair at my flat.
Tenant: Any update?
Lore: Let me check.
Lore: Your boiler repair is scheduled for Thursday morning, between nine and twelve.
Lore: The engineer will text you before they arrive.
You define who can call,
and what information is shared.
Teach it your way once.
It answers from your approved procedure,
every time.
Ask with the published process,
and Lore answers from it.
Costly changes still wait for you.
Ask Lore for any recurring job,
then save it,
and it's on the schedule.
For letting agents, factors, accountants and solicitors,
Lore takes on the admin that holds your team back,
so you're free to be human with your customers.