AI coworker

An AI coworker for electricians

An electrical contractor does not run short of work on the tools. What fills the office is the work around the job: a landlord asking when the next Electrical Installation Condition Report is due, a tenant who was not in, a report that still has to go back, or remedial work that has not been booked after a C1 or C2 code.

None of those messages is difficult. Together they keep the person who should be testing, or running the diary, on the chase instead.

Lorework is an AI coworker for that work. It works through the web systems you already use, on its own computer. This page is written for electrical contractors, and it covers the private-rented electrical safety rules that were checked for England and for Scotland.

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In England, the EICR has a five-year cycle and a paper trail

In England, the Electrical Safety Standards in the Private Rented Sector (England) Regulations 2020 were updated in 2025 to include the social rented sector. Official guidance, published on 1 November 2025, applies to England. The regulations come into force for the social rented sector on 1 November 2025 and apply to social housing tenancies granted after 1 December 2025. For social housing tenancies granted before 1 December 2025, they come into force on 1 May 2026. The regulations require landlords to have the electrical installations in their properties inspected and tested by a qualified person at least every five years.

The landlord must obtain a report — usually an Electrical Installation Condition Report (EICR) — and:

Where the report shows that remedial or further investigative work is necessary, that work must be completed within 28 days, or any shorter period specified in the report. Within 28 days of finishing it, the landlord must give the tenant and the local council the report and written confirmation from the qualified person who did the work.

Inspectors use classification codes. C1 means danger present. C2 means potentially dangerous. Further Investigation (FI) means further investigation is required without delay. If C1 or C2 appears, work is required and the report will state that the installation is unsatisfactory. If FI appears, the landlord must also ensure that further investigation is carried out. C3 is an improvement recommendation only; further remedial work is not required for the report to be deemed satisfactory.

For the contractor, the admin sits around that timetable: get the inspection booked before the five-year date, get access, get the report back to the landlord or agent in time for the 28-day copy, and if the report is unsatisfactory, book the remedial or further investigation before that 28-day (or shorter) clock runs out.

In Scotland, the Repairing Standard has its own five-year inspection

In Scotland the duty sits in the Repairing Standard under the Housing (Scotland) Act 2006. mygov.scot tells private landlords that the electrical system must have a safety inspection by a registered electrician at least once every five years, and that it must have a Residual Current Device (RCD). The Scottish Government's Repairing Standard statutory guidance, Annex D3 (guidance applying from 1 March 2024) is more detailed.

Landlords should ensure an EICR is completed every five years. The electrical safety inspection comprises periodic inspection and testing (PI&T) of the installation and in-service inspection and testing of electrical equipment (also known as PAT testing), carried out by a skilled person competent in such work, before the property is let for the first time and then at intervals of no more than five years. That follow-up work does not have to be done immediately before every new tenancy, as long as it has been carried out in the five years before the tenancy starts.

The landlord must receive and keep a copy of the EICR for six years (paragraph D.84). A copy of the most recent EICR must be given to any person who is to become a tenant before a tenancy starts. If an inspection is carried out during a tenancy, a copy of that inspection must be given to the tenant. Paragraph D.85 adds that inspections should be carried out before a tenancy starts, and during the tenancy at intervals of no more than five years from the previous inspection.

For competence, paragraph D.62 describes accredited registration schemes operated by SELECT (Electrical Contractors' Association of Scotland), NICEIC, or NAPIT. Landlords can take membership of those organisations as evidence that the company or individual has been assessed to the level in the guidance. A skilled person who is not a member can still do the work if they can confirm the points in the official checklist.

The dates and the copy duties are different from England in the detail — six years' retention, a copy before a new tenancy, PAT as part of the same inspection cycle — but the contractor's bottleneck is familiar: book the inspection in time, get access, and get the report back so the landlord can keep and issue it.

Access and ordinary jobs have the same shape

A five-year inspection only happens if someone is in. Official guidance in both countries expects landlords to take reasonable steps if a tenant will not allow access. In practice, the contractor is often the one making the appointment, leaving the card, and rearranging. The log of those attempts is part of the job, not an afterthought.

Not every day is an EICR. A domestic rewire quote, a consumer-unit upgrade, or a call-out after a trip has the same pattern: confirm the booking, chase if the customer has not come back, update them if the visit slips, and send the next step after the job. The rented-sector timetable just makes the cost of a missed follow-up unusually clear.

What an AI coworker does in an electrical firm

Your team works with Lorework in chat. You can require approval before it writes or submits anything. Follow-ups, checks and reminders can run as scheduled, recurring tasks.

Typical starting bottlenecks in an electrical firm are:

Lorework does not inspect or test an installation, write or sign an EICR, decide whether a code requires work, or replace a qualified electrician. It does not answer the firm's phones. Those stay with the business. It takes on the admin around the work.

How you teach it the way your firm works

You do not have to write a technical specification. Your team teaches Lorework your procedures and templates, in chat, the way you would brief a new starter — a booking reminder, a no-access follow-up, a note that a report is ready to send. You can ask it in chat, or set recurring work on a schedule.

It works in the web systems you already use, on its own computer. There is no need to rip out the diary or job systems you already run.

How a firm starts

Start with one routine job, such as booking the next EICR before the five-year date, or the follow-up when a report comes back with C1 or C2 codes, not a wholesale change of tools. Add the procedures and templates Lorework should follow. A 30-minute demo is enough to walk through that job and see how Lorework would take it on.

Book a 30-minute demo

Related reading

Certificates and job updates are on EICRs, installation certificates and job updates for electricians.

General information, not legal or electrical-safety advice. Landlords remain responsible for their own duties. Only a qualified or suitably skilled person can inspect, test and complete the report. This page does not cover Wales or Northern Ireland. Check the official sources linked above.

Sociotechnical Limited (SC712040).

Related

Questions

What can an AI coworker do for an electrical contractor?

It takes on repetitive admin such as booking the next EICR before the five-year date, chasing access, and following up when a report needs a copy sent or remedial work arranging. Your team teaches it those processes by chat. It does not carry out the inspection, sign an EICR, or replace a qualified electrician.

Can it inspect a property, write an EICR, or decide on remedial work?

No. A qualified person has to inspect and test the installation and complete the report. The landlord remains responsible for sending copies and for completing any C1, C2 or further-investigation work in time. Lorework takes on the admin around that work.

Can it send customer or landlord messages without approval?

You decide. You can require approval before it writes or submits anything.

Does it replace electricians or office staff?

No. It takes on the chase and the regular reminder so your people can spend their time on the tools, and with customers.

Does this cover the whole UK?

This page covers the electrical safety rules that were checked for private rented homes in England and in Scotland. Wales and Northern Ireland have not been covered here. Letting agents, who often book this work, have their own page.

How does a firm start?

Start with one routine job, such as booking the next EICR before the five-year date, or the follow-up when a report comes back with C1 or C2 codes, not a change of systems. A 30-minute demo is enough to walk through that job and see how Lorework would take it on.