AI coworker

EICRs, installation certificates and job updates for electricians

An electrical contractor does not run short of work on the tools. What fills the office is the work around the certificate: a quote that has not been followed up, a visit that has not been confirmed, an Electrical Installation Certificate or condition report that has been completed but not yet sent, a customer who has not been told it is ready, or an inspection that is coming due again.

None of those messages is difficult. Together they keep the person who should be testing, or running the diary, on the chase instead.

Lorework is an AI coworker for that work. It works through the web systems you already use, on its own computer. The wider coworker model for electrical contractors, including the five-year EICR cycle in rented homes in England and in Scotland, is set out on the electricians page. This page is about the quote, the certificate, the customer update and the next due date. It is written for firms whose work is in Scotland, or who also work there, and it uses Scottish Building Standards — not Part P — when a warrant is involved.

Book a 30-minute demo

From enquiry to a booked visit, then the certificate

The path is familiar: an enquiry comes in, a quote goes out, a visit is booked, the work or the inspection is done, and then the paper has to leave the firm. The expensive version of that last step is a certificate that sits in the software, or in the van, while the customer is still waiting to hear that it is ready.

The records themselves are the model forms published for BS 7671, currently BS 7671:2018+A4:2026. After new installation work, the usual record is an Electrical Installation Certificate, or a Minor Electrical Installation Works Certificate for smaller work. After a periodic inspection, the record is an Electrical Installation Condition Report (EICR). Those forms are completed and signed by the electrician. The admin around them is to get the quote followed up, the visit confirmed, the finished certificate or report issued or filed, and the customer told that it is ready.

A reminder when the next inspection is due follows the interval on the report, or the timetable the firm already uses for that customer. For private rented homes, the five-year cycle — and the copy duties that sit on the landlord — are set out on the electricians page. This page does not invent a due date for other premises.

In Scotland, a warrant job also needs a completion certificate, and that is not Part P

If the electrical work is part of a project that needs a building warrant, the Scottish system is the one that applies. mygov.scot is plain that the warrant must be in place before work starts. A warrant is needed for work including building or extending a home, building or removing load-bearing walls, and changing roofs, external walls or other structural elements. If the firm is not sure, it should check with the local council's building standards department. That department is the verifier. This is not Part P, and it is not English building control.

On completion, the relevant person — usually the owner, tenant or developer — must submit a completion certificate to the verifier. The Building (Scotland) Act does not require a certificate from the electrical installer to be submitted with that completion certificate, but verifiers will still seek proof that the installation was properly done. Unless the installation is covered by an approved certifier of construction, detailed evidence may be required. The handbook lists, as examples of supporting information, a Certificate of Construction (Electrics) and an electrical installation test certificate to BS 7671.

Using an approved certifier of construction is optional. It only applies to work that needs a building warrant. Approved certifiers of construction can certify electrical installation, among other things, if they are registered in a scheme approved by Scottish Ministers. gov.scot is careful to distinguish the two documents: an electrical test or installation certificate is not the same as a Certificate of Construction for electrical work. If the warrant application said an approved certifier of construction would be used, and one is not, any fee discount has to be repaid and the verifier will need to make other enquiries.

Local Authority Building Standards Scotland records that Building Standards Division appointed two scheme providers for Certification of Construction (Electrical Installations to BS 7671): SELECT, Scotland's trade association for the electrical industry, and NICEIC (now trading as Certsure LLP), which operates UK-wide. Only approved certifiers employed by an approved body can certify work under these schemes; membership alone is not enough. SELECT is the Scottish trade body; NICEIC is named here because it is an appointed scheme provider for this Scottish certification route, not as an English default.

The professional work — doing the installation or inspection, signing the BS 7671 form, acting as an approved certifier, submitting the completion certificate as the relevant person or their agent — stays with the firm and the customer. The admin is the reminder that the installation certificate has not gone to the customer, or that the documents the relevant person needs for the verifier are still outstanding.

This is not the letting-agency records page

Letting agents, and landlords, have their own duties to hold and issue gas and electrical safety records. That routine, for Scottish letting agencies, is on the live page Gas and electrical safety records for Scottish lets. That page is for agencies, not contractors. This page is for the electrical firm that carries out the inspection or the installation and then has to issue the certificate, tell the customer it is ready, and remind them when the next inspection is due.

What an AI coworker does on certificates and job updates

Your team works with Lorework in chat. You can require approval before it writes or submits anything. Follow-ups, checks and reminders can run as scheduled, recurring tasks.

Typical starting bottlenecks in an electrical firm are:

Sending a quote after an enquiry, and following it up if the customer has not come back.
Confirming a booked visit, and a status note if the visit slips or the job is finished.
Issuing or filing the Electrical Installation Certificate, minor-works certificate or EICR, and telling the customer it is ready.
A reminder when the next inspection is due, following the interval on the report or the timetable the firm already uses.
Recurring checks, such as a weekly sweep of finished jobs where the certificate has not yet been sent, or inspections coming due.

Lorework does not inspect or test an installation, write or sign an Electrical Installation Certificate or an EICR, act as an approved certifier of construction, or submit a completion certificate to a verifier. It does not answer the firm's phones. Those stay with the business. It takes on the admin around the work.

How you teach it the way your firm works

You do not have to write a technical specification. Your team teaches Lorework your procedures and templates, in chat, the way you would brief a new starter — a quote follow-up, a note that a certificate is ready, a reminder that an EICR is coming due. You can ask it in chat, or set recurring work on a schedule.

It works in the web systems you already use, on its own computer. There is no need to rip out the diary or job systems you already run.

How a firm starts

Start with one routine job, such as telling the customer a certificate is ready or the reminder when an EICR is coming due, not a wholesale change of tools. Add the procedures and templates Lorework should follow. A 30-minute demo is enough to walk through that job and see how Lorework would take it on.

Book a 30-minute demo

Questions

What can an AI coworker do with certificates and job updates in an electrical firm?

It takes on repetitive admin such as following up a quote, confirming a visit, issuing or filing a finished Electrical Installation Certificate or EICR, telling the customer it is ready, and reminding them when the next inspection is due. Your team teaches it those processes by chat. It does not inspect an installation, sign a certificate, or replace a qualified electrician.

Can it write or sign an EICR, or submit a completion certificate?

No. A qualified person has to inspect and test the installation and complete the BS 7671 form. A completion certificate, where a building warrant was needed, is submitted by the relevant person to the local verifier. An electrical installation certificate is not the same as a Certificate of Construction. Lorework takes on the admin around that work.

Is this the same as Part P in England?

No. This page uses Scottish Building Standards. The verifier is the local council's building standards department. Part P and English building control are a different regime and are not described here.

How does this differ from the gas and electrical records page for letting agents?

The records page is for Scottish letting agencies that have to hold and issue landlord certificates. It is for agencies, not contractors. This page is for the electrical firm that carries out the work and then has to get the certificate to the customer.

When should a customer be reminded that an EICR is due?

Follow the interval on the report, or the timetable the firm already uses for that customer. For private rented homes, the five-year cycle is set out on the electricians page. This page does not invent a due date for other premises.

How does a firm start?

Start with one routine job, such as telling the customer a certificate is ready or the reminder when an EICR is coming due, not a change of systems. A 30-minute demo is enough to walk through that job and see how Lorework would take it on.